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08.05    

COMPLAINT AND REPLY COMPLAINT LETTER


COMPLAINT LETTER
 
12th December 2013
FAMILY COMPANY
27 North Depok
Depok
INDONESIA
Dear Sirs,
With this letter, we notify that our order computer package we've arrived appropriate time. However, after we check, there is a malfunction of some computer that you sent.
That such flaws would we can explain as follows :
1. Three units monitor broken.
2. Two units of the cpu does not function.
3. Three units of a keyboard broken.

As evidence, the damaged goods we send back to you to be examined and become your attention.
We wish we didn't order goods damaged like this again in the latter days because it is very injurious to the rate business of our company. If you repeat this mistake for the second time us with very sorry to have to decide a cooperative relationship that has long existed this.

We were waiting for a reply from you. Thank you.
sincerely yours,
PT. REMAJA MEDIA
Kemang 1
south Jakarta
INDONESIA
                                                                                                                                                                   
REPLY COMPLAINT LETTER 
14th December 2013
PT. REMAJA MEDIA
Kemang 1
south Jakarta
INDONESIA
Dear Mr. director of PT. REMAJA MEDIA,
Your letter dated 11 December 2013 had we've received and we consider and understand. So it is with our production goods being restored because there is a shortage of or damage.

With excusatory plea of magnitude, we cannot receiving a complaint you. The reason that we can offer to you is as follows :

1. Packages of computer that we have sent to you in a state of good.
2. A computer that we send a whole has to pass the test feasibility.

However, because you have sent and showing damage on goods orders you then we as a manufacturer that will be held responsible and changed all the damage to the goods. We will send reimbursement for goods damaged within two days as from this letter received.

So we talk about the answer of complaints you over damage packages of computer products us.

For your attention, We would like to thanks.

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07.59    

 DIFFICULTY IN ENGLISH LANGUAGE


English is a language that is used as the language of international communication links between all of the language and countries around the world. In respect to speak english not all people can quickly aprovident or smoothly in speak english, i therein, including in english-speaking of course, we need to understand all forms of aspects in that language same as we learn the indonesian language of every aspect having the rate of difficulty but as long as we can learn by both from the stage of the next stage of an earlier stage and then we can easily to learn that.
In english difficulty trouble in speaking there are all sorts of them as follows:
  • vocabulary in language, is the use of words in a language used by a writer or speaker with the reader with a listener.
  • grammar or procedures of writing a sentence language, in essence, studied how the ways or step in doing writing in the right same with in indonesian language that we study all the older spelling of being consummated
  • reading, listening, and writing
  • conversation directly
Overall for me the difficulty of the most difficult there may be in regard to inscribe or conversation directly. Because at the whole thing in communication happened to have english in regard to convey anything use a writing or talk directly to all aspects we have to understand that language, ranging from the vocabulary procedures of writing and others. But if we're good in studying all the aspects that language that will be easy to communicate by writing or directly.

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